Questions about color, dimensions, texture? We’re happy to help! Contact info@rubyclaycompany.com or use the chat function on our website.
We strive to ship all of our artisan goods within 1 week from when you place your order. We try our best to accommodate rush orders. Please contact info@rubyclaycompany.com to place an expedited order. If any products arrive damaged, please email pictures and an explanation of the damages to info@rubyclaycompany.com within 24 hours so we can initiate the claims process. Please keep in mind that some products, like candles or cosmetics, may be sensitive to heat or cold during the shipping process.
Questions about color, dimensions, texture? We’re happy to help! Contact info@rubyclaycompany.com or use the chat function on our website.
We strive to ship all of our artisan goods within 1 week from when you place your order. We try our best to accommodate rush orders. Please contact info@rubyclaycompany.com to place an expedited order. If any products arrive damaged, please email pictures and an explanation of the damages to info@rubyclaycompany.com within 24 hours so we can initiate the claims process. Please keep in mind that some products, like candles or cosmetics, may be sensitive to heat or cold during the shipping process.
